Contact
Real, monitored inboxes — pick the one that matches your question. We aim to reply within two business days. For security issues, please follow the responsible-disclosure flow on /security.
Product, partnerships and general questions
Email support@heifereum.com. Best for: product feedback, integration questions, billing (when applicable), partnership inquiries.
Security disclosures
Email security@heifereum.com for any suspected vulnerability or abuse. Full disclosure policy and PGP details are on the security page. Please do not file security issues in the public GitHub tracker.
Legal, privacy and data-subject requests
Email legal@heifereum.com. Best for: privacy / GDPR / CCPA requests, takedown notices, trademark concerns, terms-of-service questions.
Bug reports and feature requests
Open an issue on GitHub. Issues are triaged publicly so other operators benefit from the resolution.
What we will never ask you for
We will never request a seed phrase, private key, recovery phrase, or password — by email, chat, or any other channel. Any message claiming to be from Heifereum that asks for those is a phishing attempt. Forward it to security@heifereum.com and delete it.